New Results from the Fall 2023 Edition of The CMO Survey
The CMO Survey
SEPTEMBER 27, 2023
AI bolsters marketing returns, weaker Diversity, Equity, and Inclusion investments and impact, and brand activism shifts to hot-button societal issues are among the results of the Fall 2023 edition. Customer retention, customer acquisition, and brand value also increased, with brand value increasing dramatically from 6.3%
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