Modernising ITSM To Achieve DevOps Success
Calvyn Lee Blog
SEPTEMBER 21, 2022
IT service management (ITSM) is the backbone of most enterprise IT organisations today. Service desk applications often de?ned IT support, with IT teams relying on ITSM to help manage almost every service they deliver to their colleagues and customers. Delivering services shouldn’t be complex, but traditional ITSM tools aren’t keeping up with today’s pace of change.
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