article thumbnail

D2C beauty shoppers are split between low prices and scarcity

Martech

A majority of online beauty shoppers will wait for lower prices and risk items going out of stock, a new study from D2C ecommerce company ESW finds. But there is also a sizeable number of “super shoppers” who will pay full price to get exclusive items. The majority of online beauty shoppers are looking for bargains, the study found.

article thumbnail

Millennials Have Higher Expectations for CX than Older Generations

Adobe Experience Cloud Blog

For example, more than half of online shoppers across age groups said they expect to receive an emailed receipt following a purchase. The post Millennials Have Higher Expectations for CX than Older Generations appeared first on Marketo Marketing Blog - Best Practices and Thought Leadership. Retail CX Insights.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Which Agency Services Are Clients Using the Most?

Set Up

There is no denying that Millennials and Gen Z have immense purchasing power. Even if they don’t have as much income compared to Gen X and Boomers yet, Millennials and Gen Z are spending. A McKinsey report found that “Gen Z and Millennials across all income groups had the highest intent to splurge, at 55 percent and 54 percent.”

Gen Z 59
article thumbnail

Study: TikTok loses popularity as ecommerce search engine

Search Engine Land

Overall, the starting point for product searches among online shoppers is Amazon (49%, up from 46% in 2022), followed by Google (34%, down from 35% in 2022). That survey found 38% of shoppers began product searches on Amazon, while 35% started searching on Google. Amazon and Google reign. TikTok’s YoY decline. About the study.

article thumbnail

Is TikTok Becoming the Next QVC? All About TikTok Live Shopping

Hubspot Marketing

And let's not forget about us millennials, who make up 33.7% And I'm not the only millennial influenced. 38% of millennials in the UK and US have purchased via a social media platform. of TikTok's users. I admit I've been influenced quite a few times by social media when purchasing a product.

Gen Z 98
article thumbnail

50% of product searches start on Amazon

Search Engine Land

Amazon continues to be the most popular starting point for online shoppers with one exception – Gen Z, according to a new survey. So it remains absolutely critical to be visible on any relevant platforms at moments when shoppers are researching and purchasing products. Why we care. By the numbers. And ratings and reviews are king.

Gen Z 94
article thumbnail

Our Favorite Marketing Campaigns of 2023

Hubspot Marketing

This campaign was well-produced and effectively targeted the largest demographic of holiday shoppers: millennials. Millennials are expected to spend more than other generations this holiday season.