Mon.Jun 02, 2025

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Why AI-powered customer engagement projects fail before they start

Martech

However, implementing effective AI requires organizational transformation, serious resource investment and cross-functional alignment, which many companies aren’t prepared for. your email system suggests products the customer just complained about to your support team). Try building a unified profile from that mess.

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How to stop wasting money on personalization

Martech

Investment in martech to improve personalization is the core of many CX and digital transformation strategies. Capturing the full cost of a multichannel marketing campaign requires breaking down the process steps and analyzing accrued technology, data, content and labor costs to determine all production costs.

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Beyond best-of-breed: the case for martech consolidation

Welcome Software

High complexity: Complexity can be compounded by distinct CMS products for different use cases. Real transformation doesn't come from adding yet another tool. That’s we’ve embedded our transformative AI into every part of Optimizely One: CMS, experimentation, and optimization workflows.

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Pegasystems unveils agentic coordination solution

Martech

The updates aim to make it easier and faster for developers to go from idea to production-ready applications. Smarter tools for app developers Pega also added AI enhancements to App Studio, the Pega Infinity platforms low-code development environment. These are scheduled to roll out with the next Pega Infinity release later this year.

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Evolving Beyond Intent: Create Customer Value with Signals

Speaker: Jam Khan, SVP, Product Marketing at ZoomInfo & guest speaker Amy Hawthorne, Principal Analyst from Forrester

Join Jam Khan, SVP, Product Marketing of ZoomInfo and guest speaker Amy Hawthorne, Principal Analyst from Forrester for this new webinar where you'll find out how marketing teams operate more efficiently and sales teams close more business when they act on buying signals, not just intent!

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Marketing Operations in 2025: A New Framework for Success

Speaker: Mike Rizzo, Founder & CEO, MarketingOps.com and Darrell Alfonso, Director of Marketing Strategy and Operations, Indeed.com

You’ll learn how mastering these seven key areas can transform your marketing ops into a powerhouse of productivity and impact! We will dive into the 7 P Model —a powerful framework designed to assess and optimize your marketing operations function.

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Best Practices to Boost Marketing Efficiency while Decreasing Cost Per Sale

Speaker: Kristin Hess - Senior Product Marketing Manager, Drift; Will Lyon - Head of Vertical Marketing, 6sense

But while we’ve all been thrust into digital transformation, we haven’t all made the transition efficiently. Now that we know digital selling is the new norm, how can we ensure our website is doing as much of the leg work as possible for us - even in the midst of economic challenges?

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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AI in Marketing & Sales: Today’s Tools, Tomorrow’s Potential

Speaker: Kevin Burke

This webinar will provide a practical introduction to AI, focusing on its current applications, transformative potential, and strategies for successful implementation in your organization. 🤝 Empowering Your Team: Understand how AI assistants boost productivity with 24/7 scalability and data-driven insights.