AI In The Aisles: The Executive's Guide To Better In-Store Experiences

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The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

In this candid and deeply practical session, retail leadership strategist Steve Worthy will explore why sharpening executive judgment is now the most critical factor in successful AI-driven store experiences. Drawing on findings from the recent Campus 2025 Retail Leadership Development Study and over 30 years of leadership, executive coaching, and training across major retail brands, Steve will reveal how senior leaders can:

💡 Spotlight emerging tools like AI-powered displays, smart shelves, or experiential tech that are reshaping shopper interaction
📈 Identify early signals of how in-store technology is evolving and where innovation is accelerating fastest
❓ Define the right business questions before pursuing AI-driven engagement
❤️ Understand how customer sentiment, leadership tone, and market signals shape in-store experience strategy
🛠️ Build an input-to-output framework that ensures AI and sensory tools serve leadership goals, not just marketing trends

In this high-impact session, you will walk away with a new lens on how to lead, decide, and deliver in a store environment increasingly shaped by AI.

📆 August 12, 2025 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm BST

Brought to you by:

Steve Worthy, MBA

As the Head of Growth for Competitor IQ (CIQ) and founder of The Campus, Steve is dedicated to expanding capabilities from the inside out, delivering innovative solutions that advance the banking and retail industry. With over 30 years of retail leadership experience, Steve knows firsthand the pressures, setbacks, and triumphs that come with leading in an industry that never stops evolving. His mission is to help leaders silence the noise, reclaim their focus, and lead with clarity and purpose.

In the hyper-competitive consumer-led industries of finance and retail, where many are focused on interest rate fluctuation, shrinking margins, shrinking stores, and shrinking products, Steve’s focus is on growth. Through his work as the founder of Worthy Retail Global and The Campus, Steve has redefined what leadership development means in retail and become a trusted partner for retail executives and teams seeking not just tools but transformation.

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