2017, Customer loyalty and Customer Marketing

10 Customer Experiences You Need To Deliver Today

Marketing Insider Group

JULY 15, 2015

68% of businesses plan to increase their spending on customer experience. 44% of consumers consider customer loyalty to be a relic of the past (Source: Avaya and BT Research). Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). Surprise and delight your customers.

Customer

Customer Customer Journey Education Retail

Integrated Advocacy: Unleashing the potential of ungated customer advocacy

Base.ai

OCTOBER 13, 2021

While customer advocacy programs were formerly a rare and novel treat back in the pioneering days of programs such as Microsoft MVP (a revolutionary program when launched in 1993), they’re no longer the singular opportunity they used to be. loyalty programs.” So, what’s a customer marketer to do? Good question.

Customer

Customer Customer Journey Customer loyalty Retail

Marketing Pro Pulse

10 Customer Experiences You Need To Deliver Today

Integrated Advocacy: Unleashing the potential of ungated customer advocacy

Webinars

Stay Connected