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5 best CRMs for call center businesses in 2025

Hubspot Marketing

For example, automatically directing Spanish-speaking VIP customers to bilingual senior agents while routing billing inquiries to finance specialists. HubSpot’s workflow automation works seamlessly with VoIP partners to create sophisticated routing rules. Frequently Asked Questions What is the best CRM for call centers?

CRM
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Unprompted: Combine data with AI to turbocharge your marketing

Unbounce

I’ve definitely drunk the Kool-Aid on, on the CDP because, I think when you’re coming from an environment where you have a rat’s nest of, you know, marketing and CRM and, and finance technologies, you waste so much time trying to integrate those individually to each other.

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Unprompted: Combine data with AI to turbocharge your marketing

Unbounce

I’ve definitely drunk the Kool-Aid on, on the CDP because, I think when you’re coming from an environment where you have a rat’s nest of, you know, marketing and CRM and, and finance technologies, you waste so much time trying to integrate those individually to each other.