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The 2024 guide to generative AI in marketing

Use Insider

What is generative AI in marketing? Generative AI in marketing empowers marketers to craft relevant, timely, and trustworthy customer experiences effortlessly. This increased efficiency allows marketing teams to focus on high-value strategic initiatives rather than repetitive manual tasks.

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Bringing Back the Old School: Why Phone Conversations are the Missing Link in Personalization

Adobe Experience Cloud Blog

Without visibility into these offline conversations, marketers are personalizing their website with the wrong messages or sending follow-up emails that have nothing to do with their prospect’s latest conversation with their company. The result is an annoyed customer who is now angry that they were about to pay full price.