2024 Conversational Marketing Customer Journey Gen Z 
Martech
DECEMBER 29, 2023
Many of these channels have been around for years (see shoppable ads, below), but they will be tied together and more engaging thanks to AI innovations marketers will adopt in greater numbers. Yes, the aim is to make both digital and physical experiences available for every customer journey upon request.
Marketing Insider Group
FEBRUARY 5, 2024
(Forbes) 73% of marketers find social media to be effective for their business. Zippia) 60% of TikTok’s audience comprises Gen Z users. Wallaroo) Social media advertising spending is expected to surpass $300 billion in 2024. million by the end of 2024. Statista) 76% of businesses use marketing automation.
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