Marketing Insider Group

SEPTEMBER 2, 2020

An understanding of customer habits and trends. A vision for the end-to-end customer journey that touches everything from customer service to product development. By developing a comprehensive strategy that hits on the CEOs agenda, CMOs become a partner and co-own future growth with key stakeholders.

CMO 134

CMO Finance Key Performance Indicator Transform 134

Vertical Response

APRIL 26, 2024

Continuous collaboration between marketing and sales, adapting KPIs to changing market trends, and using a set of diverse tools are key for tracking performance and aligning marketing efforts with company objectives. Why is collaboration between marketing and sales teams important for KPI success?

Shipping 59

Shipping Key Performance Indicator Marketing Marketers 59

Use Insider

NOVEMBER 8, 2023

Personalizing customers’ experiences shows that you understand their preferences and interests. Higher customer loyalty, retention, and lifetime value (LTV). This is often due to three key roadblocks: Data silos. Personalization is possible only when you have reliable data about the entire customer journey.

Personalized Marketing 52

Personalized Marketing Customer Journey User-Generated Marketing 52