2026 Customer Journey Customer loyalty Millennials 
Marketing Insider Group
FEBRUARY 5, 2024
billion by 2026. Hubspot) 10% of customer journeys are fully automated. Hubspot) Customer Experience Stats The customer experience management market is currently valued at $12.04 billion by 2026. Dash Research) 81% of marketers expect to compete primarily on customer experience in the next two years.
Econsultancy
DECEMBER 13, 2021
By 2026, GroupM estimates the global advertising market to hit the $1 trillion mark – a huge increase from the $641 billion reported in 2020. Customer Journey Mapping Best Practice Guide. …2020 was a wake-up call to marketers who learnt that products or services alone are not enough to win customer loyalty.
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