Brand Management, Customer Marketing and Social Media Marketing

The 4 Cs of Social Media

Marketing Insider Group

SEPTEMBER 15, 2010

Start with Gaurav Mishra’s The 4Cs Social Media Framework , then Sean Nelson’s The 4 C’s of Social Media and finally Tom Pick’s The Four C’s of Social Media Marketing. They are: Customers: something that is missing from many social media plans is the focus on customers.

Whitepaper

Whitepaper Telemarketing Customer loyalty Social Media Marketing

What is customer experience and why does it matter?

Martech

FEBRUARY 22, 2022

Resolving these issues before customers bring them to you allows you to decrease the total number of tickets your agents receive while providing a streamlined and enjoyable experience. Talk to customer-facing staff. In addition to creating feedback loops with customers, marketers should build them with their employees as well.

Customer

Customer Customer Journey Customer Acquisition CRM

Marketing Pro Pulse

The 4 Cs of Social Media

What is customer experience and why does it matter?

Webinars

Stay Connected