Communications CRM New Technology Succession Management 
Martech
JANUARY 13, 2022
Mobile to communicate with customers using mobile devices. Real-time data capture and bi-directional data integration sync with CRM. Marketo offers campaign cloning across programs, workflows, and assets and integrates with Salesforce, Microsoft Dynamics, SAP, and other CRM systems to increase lead management effectiveness.
Sprout Social
JUNE 26, 2023
Omnichannel vs. multichannel: unveiling the key differences Omnichannel and multichannel are strategies for communicating with customers, with two distinct goals. Harnessing appropriate technologies for success Managing customer data across multiple channels can be challenging, especially if you have a huge customer base or a complex product.
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