CRM Customer Journey Customer Marketing Shipping 
Adobe Experience Cloud Blog
JUNE 11, 2014
There is so much data available to marketers today. All of this data should be utilized to keep marketers informed about customer behaviors and context within their “customer journey.”. organizations interact with customers and prospects in five or more channels.
Hubspot Marketing
MAY 13, 2019
How do all your marketing activities connect? What do your customers really experience? Your Customer Journey Isn’t As Linear As You Think. It’s easy to imagine that the customer journey is like a well-traveled, east-to-west road trip, following a single, straight highway from awareness to consideration to purchase.
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