10 Customer Experiences You Need To Deliver Today
Marketing Insider Group
JULY 15, 2015
44% of consumers consider customer loyalty to be a relic of the past (Source: Avaya and BT Research). Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). Connect The Dots In The Customer Journey Touch Points. The Customer’s Customer Requires 10 Key Experiences.
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