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Relationship Marketing: Reactive vs. Proactive and Why You Need Both

Customers.ai

Example 1 : A customer emails your support team to ask why their order hasnt shipped after five days. Your reactive response fixes the problem, but proactive communication like an order delay notification or shipping update email could have prevented frustration in the first place. See Who Is On Your Site Right Now!

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Direct Response Marketing Guide: Top Strategies, Techniques, and KPIs

Customers.ai

Direct response marketing is designed to elicit an instant response by encouraging prospects to take a specific action. In contrast to traditional marketing, which aims to raise brand awareness and promote brand image long term, direct response marketing shows immediate ROI. A/B testing is your best friend here.

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What Are the Fundamentals of Marketing? (And How to Use Them)

Exposure Ninja

Different types of marketing you can use to promote your product or service include: Traditional Marketing — marketing that doesn’t take place online, such as TV or radio adverts, printed ads and billboards. Content Marketing — creating content including blogs, social media posts, videos and more.