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Why Both Data & Relationships are Essential to Personalized Marketing

Adobe Experience Cloud Blog

As the importance of customer retention and customer lifetime value (LTV) become more popular in the world of marketing and sales, personalized marketing is also popping up in more and more marketing team discussions. Personalized Marketing Works. The desired result of running these campaigns?

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How Marketers Can Reach Peak Personalization in 2019

Adobe Experience Cloud Blog

Marketing automation systems allow your company to mine essential prospect and customer data so you can personalize your communications and build better relationships. They allow you to collect diverse information—from birthdays to brand interactions to transaction histories—and use it to your advantage.

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In the Relationship Era, No One Should Be Marketing to Strangers

Adobe Experience Cloud Blog

Even telemarketers practice a basic form of personalized marketing. Why bother taking personalized marketing to the next level? In Epsilon’s survey of consumers aged 18-64 , 80% of respondents said that they’re more likely to do business with a company if it offers personalized experiences.

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Why Big Data Means Big Responsibility for CMOs

Adobe Experience Cloud Blog

As most marketers know, a large number of disparate data sources that often report data in different ways isn’t exactly a marketing panacea, but rather a potential landmine. And a third of consumers say they expect brands to anticipate their needs before they come up. Data is certainly powerful.