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Why Both Data & Relationships are Essential to Personalized Marketing

Adobe Experience Cloud Blog

As the importance of customer retention and customer lifetime value (LTV) become more popular in the world of marketing and sales, personalized marketing is also popping up in more and more marketing team discussions. Personalized Marketing Works. The desired result of running these campaigns?

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How Marketers Can Reach Peak Personalization in 2019

Adobe Experience Cloud Blog

AI gives you the sophistication to test near-infinite possibilities so you can create valuable microsegments and deliver the perfect personalized marketing experience to each and every person you engage with. Getting in tune with your customers and colleagues. Marketing is all about building relationships.

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In the Relationship Era, No One Should Be Marketing to Strangers

Adobe Experience Cloud Blog

Even telemarketers practice a basic form of personalized marketing. Why bother taking personalized marketing to the next level? In Epsilon’s survey of consumers aged 18-64 , 80% of respondents said that they’re more likely to do business with a company if it offers personalized experiences.

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Why Big Data Means Big Responsibility for CMOs

Adobe Experience Cloud Blog

For example, a recent study conducted by Selligent Marketing Cloud, which surveyed more than 7,000 consumers around the world, found that 70% of consumers think it’s important that brands understand their customers’ specific situations (such as age, location, and marital status) in order to provide a more customized marketing experience.