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Why marketers need CDPs in 2022: Everything you need to know in a customer-centric, cookie-free digital world

Use Insider

The state of cross-channel or multichannel marketing. Customers are like bullfrogs — they jump from one surface to another in order to find what they are looking for. Multichannel and cross-channel marketing leverage the fact that customers are persuaded in different ways and are present in more than one place at a time.

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Differentiation Strategy (and the Sea of Sameness)

CXL

Instead of doing the hard work of gathering insight from customers and discovering open positions in the market, companies look at their competitors for direction. Original thought is hard, so marketers use messaging they’ve seen before. Often, they go for the obvious—stuff like “easy-to-use” email marketing.

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