Remove CRM Remove Direct Mail Remove Gen Z Remove New Markets
article thumbnail

The Top Goals of Marketing Leaders in 2023 [New Data + Expert Insights from Uber, Dropbox, and ClickUp]

Hubspot Marketing

Among other best practices, consider investing in a CRM, offering omnichannel support via email, phone, online chat, or social media, and training your customer service reps to use customer interactions as opportunities to build brand loyalty. Leveraging your CRM to its fullest potential (16%). Lead generation (15%).

Gen Z 89