Martech

DECEMBER 29, 2021

2022 will require brands to use AI and analytics to acquire insights and learn more about their customers before they even reach out,” said Andy Traba, Director of Product Marketing for cloud-based experience platform NICE CXone. Instead, automation will be a must, and it will be driven by data analytics and AI.

Retail 123

Retail Shoppers Affiliate Marketing Analytics 123

Martech

JULY 13, 2022

Despite marketers’ pandemic-driven focus on customer satisfaction, less than 35% of consumers are completely satisfied with their brand relationships, according to the 2022 Brand Relationship Design report from digital product, marketing and brand innovation firm R/GA. This puts the number at a 17-year low, said R/GA.

Customer 84

Customer Branding Shoppers Retail 84

Scoop.it!

SEPTEMBER 7, 2022

The process of lead generation is basically collecting contact details from prospective customers and building meaningful relationships with them. Knowing that today’s customer journeys get longer and more complicated, marketers like to see leads as new conversions.

Content Marketing 76

Content Marketing Affiliate Marketing Whitepaper User-Generated 76