How High-Performing Companies Use North Star Metrics In Practice
CXL
JULY 21, 2022
Marketing will need to focus on lead generation (new MQLs), and customer success will need to drive retention and feature adoption. The Customer Success Manager is responsible for “going deep” and increasing the average number of features used by each user. Manny Medina, Outreach CEO [via Latka].
Let's personalize your content