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5 Ways SaaS Providers Can Prevent Customer Churn

Adobe Experience Cloud Blog

Dada, VP of product marketing and strategy at SolarWinds: “Product-centric customer education is a powerful tool to increase satisfaction and retention, as customers learn to get more value out of the products they buy from you.”. Merely assuming your customers are satisfied is a path to more cancellations.

Customer 133
article thumbnail

5 Ways SaaS Providers Can Prevent Customer Churn

Adobe Experience Cloud Blog

Dada, VP of product marketing and strategy at SolarWinds: “Product-centric customer education is a powerful tool to increase satisfaction and retention, as customers learn to get more value out of the products they buy from you.”. Merely assuming your customers are satisfied is a path to more cancellations.