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Best CDP for eCommerce: How it works, benefits, and examples

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Again, some CDPs come with customer journey builders that let you use your unified data to orchestrate high-converting, contextual journeys. Customer journey analytics. Online shoppers often use a plethora of channels during their lifecycle with your brand — from your website and mobile app to email, SMS, WhatsApp, and more.

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Personalized marketing: What it is, benefits & real-life examples

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Personalizing customers’ experiences shows that you understand their preferences and interests. Higher customer loyalty, retention, and lifetime value (LTV). For more details on CDPs and their importance, check out our guide on how CDPs help marketing teams drive growth and efficiency. #2