The Whole Customer: Why You Need a 360-Degree View
Adobe Experience Cloud Blog
OCTOBER 22, 2013
With a 360-view of how customers are using our marketing automation software , we gain insight into each one’s progression with their success plan. Net Promoter Score. Troubleshooting is crucial, but it’s just as important that you’re proactively reaching out to “healthy” customers. Renewal date.
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