Martech

JANUARY 10, 2023

Your holiday campaigns were a success but keeping customers engaged throughout the rest of the year can be hard – particularly if you operate in a highly competitive market. Register today for “ Keep Customers Engaged Post Holidays and All Year Long, ” presented by Blueshift.

Customer 89

Customer Succession Management Management Whitepaper 89

Search Engine Roundtable

APRIL 11, 2022

In part one with James Gibbons, the senior customer success manager at Quattr, we mostly spoke about how search tools can help you make decisions, and we also spoke about his history.

Succession Management 70

Succession Management Management Customer 70

Martech

NOVEMBER 17, 2021

Join Kyra Sammis, customer success manager at Trustpilot, in her informative SMX Next session to learn how off-page SEO, referral traffic, displaying reviews, star ratings, and long-tail search queries help boost your online visibility.

SEO 109

SEO Customer Shoppers Succession Management 109

Six & Flow

AUGUST 30, 2022

Hi, I am Tessa, a Customer Success Manager at Six & Flow ?? My role is to be our client’s first point of call and to project manage from start to finish for each custom project. Working with the team, I ensure that each project runs smoothly, while actively reporting on progress to the wider team.

Succession Management 52

Succession Management Management Customer 52

Search Engine Land

MARCH 14, 2023

Find out more For a deeper dive, including the audience Q&A, watch the full webinar with Adthena’s senior customer success manager Alice Tonks and Conductor’s SEO success manager, Ryan Maloney. This article was written by Adthena in partnership with Conductor.

SEO 94

SEO Real Estate Succession Management Communications 94

Adobe Experience Cloud Blog

MARCH 30, 2020

Please contact your client success manager for details about Marketo and Magento offerings. Given the urgent need for businesses to optimize digital operations, we are providing greater access and flexibility to existing customers based on their specific needs.

Thought Leadership 169

Thought Leadership Succession Management Management Product 169

Duct Tape Marketing

JULY 30, 2021

You can create projects, approve budgets, and manage your freelancing activity in one workspace. They help you need to succeed by providing you with designated Business Success Managers to help all your accounts match with the right talent for every task and make the most of each tool for success while providing priority customer support.

Customer Journey 96

Customer Journey Customer Succession Management SEO 96

Rock Content

MARCH 19, 2024

Successfully managing relationships Professional content creators and influencers aren’t machines or algorithms. Navigating the Challenges: Risks and Considerations for Marketers As incredible as partnering with professional creators can be for your brand, there are challenges to consider as well.

Key Performance Indicator 72

Key Performance Indicator Marketing Marketers Succession Management 72

Martech

OCTOBER 11, 2021

.” With technical support re-branded as the department Customer Love, where does that leave the rest of the customer success team? “Success managers, as we call them, are assigned to a customer from the moment they sign the contract. ” A sense of community.

Customer 83

Customer Real Estate Transform Succession Management 83

Duct Tape Marketing

JULY 29, 2021

You can create projects, approve budgets, and manage your freelancing activity in one workspace. They help you succeed by providing you with designated Business Success Managers to help all your accounts match the right talent for every task and make the most of each tool for success while providing priority customer support.

Succession Management 101

Succession Management Management Customer Marketing 101

Base.ai

APRIL 18, 2022

Because of their close connection to the market and the product, field marketing managers can easily transition to the role of customer marketing. They know what it means to build trust and grow a relationship.

Customer Marketing 52

Customer Marketing Management Customer Customer loyalty 52

Duct Tape Marketing

JULY 22, 2021

You can create projects, approve budgets, and manage your freelancing activity in one workspace. They help you succeed by providing you with designated Business Success Managers to help all your accounts match the right talent for every task and make the most of each tool for success while providing priority customer support.

Transform 92

Transform Customer Succession Management Management 92

Martech

APRIL 5, 2022

Use your customer success manager. Many SaaS vendors will provide you with a dedicated customer success manager (CSM) to support your account. As a result, customer success roles grew at the sixth fastest rate in the U.S., You need wins! SaaS companies have recognized the importance of retaining clients.

User-Generated 96

User-Generated New Technology Succession Management Management 96

Marketing Insider Group

APRIL 17, 2023

Product managers, salespeople, customer success managers, and solution engineers, among others, are critical resources for B2B writers. Even when I have domain experience, I still want to verify with experts, get their unique insights , and dig into nuances I may have missed.

Content Marketing 124

Content Marketing Marketing Marketers Communications 124

Rock Content

APRIL 21, 2020

Check right now the subjects you will see in this article: Customer Success versus Customer Success Management; Fitting Customer Service in your workflow; Main organizational models of Customer Success Management; Find out the best concept for your company; Conclusion. Keep reading to learn more.

Product 52

Product Customer Succession Management Transform 52

Litmus

AUGUST 13, 2021

In this webinar, Jonathan Harrell (Customer Success Manager at Litmus) and I talked about agile marketing and shared five ways you can use Litmus to speed up your whole email workflow. It allows you to move quickly, tackle multiple tasks at the same time, and adapt to things that come up. Didn’t make the live webinar?

Analytics 102

Analytics Succession Management Email Marketing Management 102

Duct Tape Marketing

JULY 15, 2021

You can create projects, approve budgets, and manage your freelancing activity in one workspace. They help you need to succeed by providing you with designated Business Success Managers to help all your accounts match with the right talent for every task and make the most of each tool for success while providing priority customer support.

Succession Management 91

Succession Management SEO Management Digital Marketing 91

Customers.ai

NOVEMBER 20, 2023

Stephanie Charon, Senior Customer Success Manager at Postscript Tip 11: Craft Irresistible Black Friday Specials Start by addressing your Black Friday specials strategically. Ensure that pop-ups, automations, and emails align with the brand’s Black Friday and Cyber Monday promotions.

eCommerce 111

eCommerce Shoppers Promotion Partner Marketing 111

Duct Tape Marketing

JULY 27, 2021

You can create projects, approve budgets, and manage your freelancing activity in one workspace. They help you need to succeed by providing you with designated Business Success Managers to help all your accounts match with the right talent for every task and make the most of each tool for success while providing priority customer support.

eCommerce 94

eCommerce Succession Management Management Partner Marketing 94

Adobe Experience Cloud Blog

MAY 7, 2021

This technology is the starting point but it is what you do with it that will help your teams manage these difficult times and ensure they work effectively despite being apart. Combining the technology available with personal skills in motivating and empowering your team is key to successful management at the current time.

Management 169

Management Thought Leadership Customer Acquisition Communications 169

Unbounce

MARCH 5, 2024

Daniel Kim, Solutions Specialist at Unbounce In good hands After the initial setup Daniel passed the baton to Cecilia Drozdz, Customer Success Manager at Unbounce, to manage Going’s account moving forward.

Succession Management 52

Succession Management User-Generated Management eCommerce 52

illumin

OCTOBER 27, 2023

Burnout is described as “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. Burnout kills productivity – and it can also cost a company valued team members.

Energy 92

Energy Advertising Advertisers Health 92

Hubspot Marketing

MAY 11, 2023

You’ll most likely have a dedicated customer success manager and work with several departments on content marketing, technical SEO, PPC ads, and more. A basic SEO plan may cost anywhere from $500 to $2,500 per month. Enterprise SEO Plan Pricing An enterprise SEO plan will include more specialized, customized campaign work.

Price 116

Price SEO eBook Succession Management 116

Martech

AUGUST 10, 2022

Your account executive or customer success manager may say it will and even spell that out in an email. . Maybe the company is developing a new product and offers it in its nascent/immature/young stage to customers as a deal sweetener or a way to collect feedback and develop champions for it. Then, time goes by.

Price 99

Price CRM Succession Management Management 99

Litmus

OCTOBER 15, 2021

I started out as a customer success manager, and we had no marketing team (yet). Lyla’s Litmus Live session will cover best practices for in-app & email and how to use insights from email in in-app messaging to drive product adoption and growth. ( See the full Litmus Live agenda.). Let’s find out more about Lyla….

Email Marketing 86

Email Marketing Communications Succession Management Management 86

Sprout Social

MAY 4, 2020

Our plans include a live takeover with our Customer Success Managers, an opportunity for attendees to interact with fellow Sprout customers on megathreads, and a trivia happy hour to close out the day. More importantly, clarify why your audience should head to each channel. For Sprout Sessions Digital, we are asking our customers to….

Promotion 82

Promotion Thought Leadership CMO B2C 82

DirectMail2.0

MARCH 12, 2024

Morgan’s skills in negotiation, contract oversight, and marketing efforts showcase her versatility in successfully managing real estate investments and related opportunities. Currently serving as the Senior Vice President of Sales & Marketing at DirectMail2.0,

Direct Mail 52

Direct Mail Real Estate Traditional Marketing Succession Management 52

Martech

JANUARY 10, 2023

It could be customer success management or account-based marketing, but it must be customer-focused, she said. The second approach is more likely. That is when a company takes one piece of its business and undertakes a small, incremental change, Schaub continued. It starts by forming just one customer value squad.

Customer 90

Customer Management Succession Management Communications 90

Rock Content

MAY 11, 2023

You also need a solid understanding of how to successfully manage freelancers on a long-term basis. But finding and hiring the right freelancers for your brand is only part of what it takes to get the most out of those relationships. Here are some tips to get you started.

Management 76

Management Communications Succession Management Promotion 76

Adobe Experience Cloud Blog

OCTOBER 22, 2013

Keeping track of these indicators helps customer success managers effectively predict whether or not a customer will remain loyal when it’s time to renew. For our 360 degree view assessment, we look at the following criteria: Initial contract start date. Renewal date. Current value. Renewal value. Net Promoter Score.

Customer 134

Customer Thought Leadership Customer loyalty Succession Management 134

Rock Content

NOVEMBER 9, 2015

Save 5% on rate card pricing, and work with a dedicated Customer Success Manager. That space makes it fast and easy to manage your own projects, but gives no visibility into other projects within your company or shared brand assets. Creative talent is always ready to launch. Clone existing projects to save time.

Succession Management 77

Succession Management Price Management Communications 77

Martech

DECEMBER 8, 2021

“One of the things that we wanted to achieve by recreating the Email Marketing Periodic Table this year was to provide a guide to success factors, helping email marketers build relationships that are based on trust,” said Jennifer Cannon, Client Success Manager at ShotFlow.

Email Marketing 117

Email Marketing Transform Marketing Marketers 117

Search Engine Land

APRIL 28, 2023

Alternatively, talk to sales and customer support or customer success managers. Customer research Nothing beats finding keywords than talking to the people you most want on your site. Talk to your customers and prospective buyers. Get the daily newsletter search marketers rely on.

SEO 114

SEO Succession Management Management Advertising 114

Base.ai

MAY 16, 2019

On the other hand, customer success managers can benefit from marketing-driven insights. Leveraging your customer community for advocacy while acknowledging their contribution and preventing customer success manager overload.

Customer 52

Customer Health Customer Journey Succession Management 52

Adobe Experience Cloud Blog

MARCH 30, 2020

Please contact your Client Success Manager for details. Given the urgent need for businesses to optimize digital operations, we are providing greater access and flexibility to existing customers based on their specific needs.

Thought Leadership 79

Thought Leadership Succession Management Management Product 79

OnPassive Marketing

AUGUST 25, 2022

Key Success Metrics To Successfully Manage a Product. Product marketing management is vital in any company, but it’s especially crucial for e-commerce businesses. Here are four critical success metrics to help measure the effectiveness of your product marketing strategy : .

Product Marketing 90

Product Marketing Management Product Customer Acquisition 90

Sprout Social

DECEMBER 7, 2016

Customer Success Manager, Sprout Social. “Great work/life balance, lots of perks and great benefits. Awesome PTO policy and very flexible. Leadership team is easy to connect with and very transparent. I love this company.”.

Place 111

Place Succession Management Communications Management 111