Remove Customer Marketing Remove Place Remove Succession Management Remove Transform
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What is customer experience and why does it matter?

Martech

Marketers are recognizing the benefits of CX platforms and strategies in growing numbers, especially after the onset of the COVID-19 pandemic. 94% of marketers changed their digital CX strategy over the 18 months following the pandemic onset, according to Acquia’s Global CX Report. Talk to customer-facing staff.

Customer 143
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Get your front row seat for the race to be the B2B revenue platform of record

Martech

Well, not so much for the marketing, customer, sales, and operations execs who have to pick the right horse(s) to compete in today’s market while also placing bets on the future. Today’s B2B marketing and sales tools are showing their age. Customer Success (Management) platforms.

CRM 109