Remove en build-your-brand-with-inbound-marketing
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The social media customer service statistics brands need to know in 2022

Sprout Social

These ease your customer support teams’ workload, but they don’t always cater to the needs of your customers—especially if they have a unique or urgent issue. So brands—now’s the time to build a social customer care strategy (if you don’t already have one). Automated phone systems? Website chatbots?

Customer 109
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Web3 is the most powerful technology your brand is not embracing

Sprout Social

Instead, I’ll provide a primer to web3, and how it’s going to impact marketers and the future of online communities. So, what should you, as a social media marketer know to get started? Consumer capitalism is about the production of identity through brands more so than strictly goods. Why is web3 important to marketers?

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How to Run Social Media Contests That Actually Increase Revenue

Sprout Social

Social media contests have been used by brands of all sizes to get more followers, increase engagement and generate buzz. With organic reach becoming increasingly difficult to earn, social media contests offer a great way to get more eyes on your social posts and boost engagement. Build Your Email List. Through Oct.