Transcript of How Reducing Friction Increases Revenue
Duct Tape Marketing
APRIL 30, 2019
For pretty much our entire lives, we dealt with taxis as something that was a pretty good way to get around, generally better than the bus or the subway and worked reasonably well. And I think the answer is in many cases, they have not watched users go through it. I can go back as long as I want and see every order I’ve placed.
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