Base.ai

MAY 16, 2019

For others, customer success is also taking on revenue-related elements, such as quarterly business reviews, recurring revenue , cross-sell , or expansion; or marketing-related aspects such as advocacy–be it reviews, event speakers, advisory councils, success stories, and more. That includes things like: ( Click to Tweet! ).

Customer 52

Customer Health Customer Journey Succession Management 52

Martech

JANUARY 13, 2022

Marketo, which Abobe renamed Adobe Marketo Engage, primarily serves SMB to enterprise-level B2B marketers and some B2C considered-purchase marketers in a variety of industries, including technology, business services, healthcare, financial services, education, manufacturing, and telco. Product overview. Click here to download!

Marketing Automation Platform 114

Marketing Automation Platform CRM Direct Mail Price 114

Martech

JULY 13, 2022

They include the need to future-proof the customer service tech stack, a drive toward more asynchronous text-based communication, and a push toward unifying channels and communications to enhance customer experience. In this post we’ll cover: What are customer service and success? Why marketers should care.

Customer 85

Customer CRM Health Communications 85