The Changing Role of Marketing in 2022 – Culture and Customer Experience
Marketing Insider Group
OCTOBER 16, 2021
And this is only possible by providing truly great customer experiences. Almost 90% of companies are now competing primarily on the basis of customer experience, compared to only 36% in 2010. This puts CX above price and other traditionally critical factors. Make Culture an Integral Part of Marketing. Customer loyalty.
Let's personalize your content