CRM Customer Journey Global Marketing Marketing Automation Platform 
Martech
DECEMBER 13, 2022
Number one, an ineffective martech stack is incomplete,” said Darrell Alfonso, global marketing operations for Amazon Web Services at The MarTech Conference. 1: Start with the customer journey. Start with who matters most — the customer. Start with the customer journey,” Alfonso said.
Marketing Insider Group
JUNE 15, 2020
We are starting to see some specialization within the profession – on the first axis, is the role primarily externally facing, i.e. serving prospects, customers, and partners, or is it more internally facing with stakeholders within the organization? They are focused upon the business outcomes and how it impacts the customer journey and CX.
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