Marketing Insider Group

NOVEMBER 30, 2021

One area companies often neglect to invest in is customer marketing. Making sure customers are successfully using your product or service and are satisfied after they’ve signed the contract can be a valuable way to ensure they stick around for the long haul. And many modern marketers know this. What is Customer Marketing?

Customer Marketing 126

Customer Marketing Marketing Strategy Customer Customer loyalty 126

OnPassive Marketing

APRIL 29, 2022

Marketing automation can be broadly classified into two types. Pre-planned marketing automation and Real-time marketing automation: With pre-planned marketing automation, marketers plan out the automated executions of their campaigns in advance, often based on predetermined sets of rules.

Customer 90

Customer Branding Social Media Marketing CRM 90

Sprout Social

OCTOBER 30, 2023

Increase workflow efficiency The Q3 Pulse Survey results reveal 45% of customer care professionals list integrated technology like customer relationship management tools (CRMs) as the most common way they address their biggest customer care challenges.

Customer 120

Customer Customer Journey Marketing Marketers 120

Martech

FEBRUARY 22, 2022

CSAT surveys measure customers’ satisfaction with the product or service they receive from you. NPS is a customer loyalty score derived from asking customers, “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?” Talk to customer-facing staff.

Customer 143

Customer Customer Journey Customer Acquisition CRM 143