Marketing Insider Group

NOVEMBER 30, 2021

One area companies often neglect to invest in is customer marketing. Making sure customers are successfully using your product or service and are satisfied after they’ve signed the contract can be a valuable way to ensure they stick around for the long haul. And many modern marketers know this. What is Customer Marketing?

Customer Marketing 127

Customer Marketing Marketing Strategy Customer Customer loyalty 127

Adobe Experience Cloud Blog

FEBRUARY 28, 2017

Start by understanding the current state of adoption for each solution/product/capability that a customer has purchased. You can usually get to this understanding through technology—for example, you could use the insights from customer success software, your CRM, and your marketing platform.

Customer Marketing 131

Customer Marketing Customer Thought Leadership Marketing 131

OnPassive Marketing

APRIL 29, 2022

Marketing automation is an essential tool for any business. It can help you to create and nurture customer relationships in a more efficient way, resulting in stronger customer loyalty and better customer acquisition. There are a few things you need to keep in mind when creating your marketing automation strategy.

Customer 90

Customer Branding Social Media Marketing CRM 90

Base.ai

APRIL 19, 2023

So, first off, although it may be obvious to some, here’s an answer to a question I was kind of afraid to ask when I first entered the realm of customer marketing: What’s the difference between Upsell, Cross-Sell and Expansion? By doing so, the company can increase its customer base and revenue streams.

Customer Journey 52

Customer Journey Customer loyalty Customer Marketing CRM 52

Adobe Experience Cloud Blog

JUNE 11, 2014

There is so much data available to marketers today. Build Deep, Enduring Relationships with Customers Over Time. Let’s face it, it is frequently more cost effective and easier to keep and grow an existing customer than it is to constantly acquire new customers. Why not give your VIP customers an enhanced experience?

Digital Marketing 134

Digital Marketing Customer Journey CRM Retail 134

Customers.ai

JANUARY 3, 2024

Contact-based marketing involves: Personalization : Tailoring marketing messages and offers to address the unique interests and pain points of each contact. Data Analysis : Utilizing detailed data from various customer touchpoints to inform and customize marketing efforts.

CRM 107

CRM Direct Mail Customer Journey Marketing 107

Sprout Social

OCTOBER 30, 2023

Increase workflow efficiency The Q3 Pulse Survey results reveal 45% of customer care professionals list integrated technology like customer relationship management tools (CRMs) as the most common way they address their biggest customer care challenges.

Customer 123

Customer Customer Journey Marketing Marketers 123