CRM Customer Marketing Succession Management Transform 
Martech
JULY 25, 2022
Developed well over a decade ago, marketing automation platforms (MAPs) have been the system to help marketers generate leads to support sales. CRM has been the default system to manage customers and customer data, primarily with the lens of an internal sales process and management.
Martech
FEBRUARY 22, 2022
Marketers are recognizing the benefits of CX platforms and strategies in growing numbers, especially after the onset of the COVID-19 pandemic. 94% of marketers changed their digital CX strategy over the 18 months following the pandemic onset, according to Acquia’s Global CX Report. Talk to customer-facing staff. Zoho CRM Plus.
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