Remove Customer Acquisition Remove Gen Z Remove Management Remove Pharmaceutical
article thumbnail

The B2B case for retention marketing: 7 key tactics

Martech

Millennials and Gen Z are rapidly entering the B2B buying group. They have also been trained in concepts like customer management, LTV and the financial value of loyalty. Dig deeper: Humanizing B2B: The key to better customer experience 3. This last one is a biggie.

Gen Z 115