How High-Performing Companies Use North Star Metrics In Practice
CXL
JULY 21, 2022
How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? The sales platform is intensely devoted to nurturing its monthly active users (MAU). Your NSM must be indicative of the value customers receive from your product.
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