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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

Creates a consistent brand experience: An integrated customer experience provides a consistent brand experience for users across every touchpoint, whether chatting with a customer support agent over the phone or visiting a physical store. Talk to stakeholders who regularly interact with customers.

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A marketer’s 2022 guide to Marketo: What it does today

Martech

Performance Insights identifies programs and channels that deliver the highest marketing ROI and Marketo’s Success Path Analyzer monitors key performance metrics for each stage of the customer journey. All Marketo subscriptions include access to customer success managers and all customers receive 24/7 web portal support.