Adobe Experience Cloud Blog

JUNE 11, 2014

organizations interact with customers and prospects in five or more channels. But, according to Experian’s 2013 Digital Marketer report, “fewer than 10% of brands are executing true cross-channel communications informed by one view of the customer.” Build Deep, Enduring Relationships with Customers Over Time.

Digital Marketing 134

Digital Marketing Customer Journey CRM Retail 134

Adobe Experience Cloud Blog

JULY 3, 2018

Part of encouraging community growth is knowing the journey that your clients take across your website and other digital properties. The biggest goal of every digital marketing specialist is to turn one-time buyers into the returning loyal customers. Such information will help measure customer loyalty.

Customer 134

Customer Thought Leadership Marketing Marketers 134

Adobe Experience Cloud Blog

JUNE 21, 2019

For B2B and B2C marketers, the goal is to track, manage, and provide engaging experiences throughout the customer journey. If done well, that can lead to winning—also known as accelerated buy cycles, reduced marketing costs, increased customer loyalty, and increased revenue.

B2C 133

B2C Customer Journey Customer loyalty Thought Leadership 133

Adobe Experience Cloud Blog

NOVEMBER 20, 2019

Rather than focusing on simply selling to them, smart business owners are working to position existing customers as advocates, champions of your brand willing to share and recommend their thoughts and feelings about your products or services. . Co-Speaking.

Customer 134

Customer Customer Journey Thought Leadership PR 134

Adobe Experience Cloud Blog

NOVEMBER 20, 2019

Rather than focusing on simply selling to them, smart business owners are working to position existing customers as advocates, champions of your brand willing to share and recommend their thoughts and feelings about your products or services. . Co-Speaking.

Customer 54

Customer Customer Journey Thought Leadership PR 54