Customer loyalty Gen Z New Technology Shoppers 
Use Insider
APRIL 12, 2023
Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.
Econsultancy
DECEMBER 13, 2021
Hulu, which now has more than 39 million subscribers, has created new technology that allows advertisers to be able to buy ads themselves using data, collected by Disney, that indicates what audiences are watching across their owned channels and when. Customer Journey Mapping Best Practice Guide.
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