Remove Customer Marketing Remove Product Remove Succession Management Remove Transform
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What is customer experience and why does it matter?

Martech

Marketers are recognizing the benefits of CX platforms and strategies in growing numbers, especially after the onset of the COVID-19 pandemic. 94% of marketers changed their digital CX strategy over the 18 months following the pandemic onset, according to Acquia’s Global CX Report. Realistic expectations about products or services.

Customer 143
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Get your front row seat for the race to be the B2B revenue platform of record

Martech

This means our customer, marketing, and sales systems of record the last decade-plus must do more. Many providers see these market shifts as an opportunity to broaden their product visions. Customer Success (Management) platforms. Sales Engagement platforms. Primary user = sales.

CRM 109