‘Tis the season: Retailers can expect 32% more social messages this holiday season
Sprout Social
NOVEMBER 19, 2018
Last year was the best holiday season for retail sales since 2011, and much of that growth occurred through mobile ecommerce. Make sure your social team is equipped to handle the increased volume of messages by following social customer care best practices. For questions about the data, please contact pr@sproutsocial.com.
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