The 5 social-first corporate communications skills you need to level up your career
Sprout Social
JANUARY 18, 2022
While there are a ton of creative ways to use social listening , there are two use cases that can help you refine your strategy: audience insights and brand sentiment. . This fast-paced response strategy mitigated any further escalation, halting what could have been a larger issue in its tracks. . Social media can move markets.
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