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The social media customer service statistics brands need to know in 2022

Sprout Social

The number of US social media users is expected to surpass 308 million in 2023 (up over 6 million from 2022 projections). New product launches or promotions lead to an influx of sales, which means more opportunities for inbound questions, so have your social media presence properly staffed. Social media. How fast is fast enough?

Customer 109
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How to Run Social Media Contests That Actually Increase Revenue

Sprout Social

In this post, we’re going to detail everything you need to know about running a social media contest like setting goals, choosing the right platform, how to promote it and everything in between. With engagement being one of the most critical metrics for social media marketers, contests make a lot of sense. Through Oct.