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Just think about where marketing sat five years ago. Siloed from other major departments, such as finance, technology, and HR, there was little collaboration or visualized long-term data to report on. That was marketing’s main function. CMOs need buy-in from major players to push the marketing agenda and be effective.
The success of client segmentation is measured through keyperformanceindicators (KPIs) such as open rates, click-through rates, conversion rates, and customer lifetime value (CLV). If segmented campaigns consistently outperform generic ones, your strategy is working.
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