insights forrester-wave-digital-experience-platforms-q4-2023 
Econsultancy
MARCH 4, 2022
Customer experience. Juniper Research predicts that this growth will be driven by “retailers offering compelling omnichannel retail experiences that increase user ecommerce spend”, and that online, mobile and physical retail locations will all be instrumental to retailers’ future success. Ecommerce penetration.
Econsultancy
DECEMBER 13, 2021
Customer experience. in 2022 and 2023 respectively. Heightened demand from advertisers has and is expected to steer cost per click upwards on the platform as a result. Travel ad spend set to grow at six times of overall ad market by 2023. Advertising. Workplace impact. Employment. Retail & FMCG.
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