The Whole Customer: Why You Need a 360-Degree View
Adobe Experience Cloud Blog
OCTOBER 22, 2013
With a 360-view of how customers are using our marketing automation software , we gain insight into each one’s progression with their success plan. Net Promoter Score. For our 360 degree view assessment, we look at the following criteria: Initial contract start date. Renewal date. Current value. Renewal value.
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