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On the other hand, customer support is vital to operating a business since customer questions always need to be answered. Why Is Customer Success Important? The worldwide customer success platform market will grow from $850M in 2020 to $3417.5M by 2026 , expanding at a CAGR of 26.10% within 2023-2028.
billion by 2026 ( according to Statista ). Of course, not all of those billions of people are prospective customers for your business. Sending emails is powerful for marketers because it’s a versatile tool that can promote products and services, foster customerloyalty, and drive conversions. Updated on April 18, 2024.
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