Remove Advertising Remove CRM Remove Customer Journey Remove Product Life Cycle
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A look at martech investment and innovation

Martech

New product announcements jumped to 124 in Q2 2022, up from 49 in Q1 and by far the most in the past two years. These cover a wide range of product categories, but the top five of these are remarkably consistent – advertising, analytics, segmentation, customer engagement and experience, and data management.

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How Currys achieved a 56% open rate increase by optimising email subject lines in real time

Econsultancy

“We were doing really good personalisation on a channel-by-channel level,” explains Saul Lopes, Head of CRM at Currys plc. “[But] we found the opportunity to actually take a step back and look at end-to-end personalisation moments – how could we give customers a complete personalised experience, end-to-end?