CRM PR Succession Management 
Moz
JANUARY 16, 2019
That person would watch out for anything critical, like a customer question, which will then be passed off to the Customer Success Manager that will get back to them within a few hours. Instead, their intern would take the frontlines. New blog posts would get the obligatory push to Twitter and LinkedIn.
Litmus
DECEMBER 18, 2023
Leverage transformative initiatives Big changes within marketing and the broader company are opportunities to reboot email’s position and stature, says Jose Cebrian, Vice President and General Manager of Email and Mobile Messaging at Merkle.
Hootsuite
AUGUST 6, 2021
They’re the ones you call on to lead complex brand campaigns or unravel online PR disasters. The job titles don’t reflect many social media managers’ seniority yet—but they should. The depth of experience that workers like this bring isn’t entry- or even intermediate-level. These are senior team members. Request a Demo.
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